НАК ; Первая роль качества

Search for Sustainable Competition Radio and Core Optimization Radio and Core optimization are key challenges in any mobile network. They involve analyzing measurement data, emphasizing potential areas for improvement, identifying, and implementing the correct solutions (such as network parameter changes and proposed capacity optimization). Nok plays the leading role in performing radio and Core optimization, specializing in monitoring and analyzing radio and Core performance through operations support systems and drive tests. This work aims to identify performance or capacity issues, propose necessary corrective action plans, and ultimately improve the services delivered to end users. Available Services Evaluation of radio coverage, capacity, and licenses Review of named cell plans Management of cells with the worst performance Ticketing for requested faults from NO to correct errors Management of radio resources Definition and redefinition of neighbor, delivery, and handover strategies Reports including information on the level and type of traffic in the network and the performance of nationwide services Customer complaint solutions Capacity planning for service/resource changes Definition of neighbor relationships Proposal of new sites Suggestions for antenna type/azimuth/inclination changes Resetting frequency interference To assist the radio optimization team in achieving target key performance indicators, a team of Core PS and CS optimizers is also recommended.

Nok Plays the Leading Role in Quality The Largest Official Representative of Odoo Belgium in Iran Nok Plays the Leading Role in Quality is the largest official representative of Odoo Belgium in Iran. Over several years of continuous activity on OPENERP and then Odoo, the company has implemented and localized this system according to the current practices in Iran, providing services to customers within the country. More than 3,000,000 users across 140 countries around the world are currently using this system in hundreds of companies, including Toyota, Hyundai, Kia Motors, and more. With our experience in implementation and a precise understanding of this system, as well as its localization, you now have the opportunity to join the millions of users of this system. Features, Modules, and Capabilities: Implementation, deployment, customization, and development of the Project Management module Implementation, deployment, customization, and development of the Customer Relationship Management (CRM) module Implementation, deployment, customization, and development of the Marketing Management module Implementation, deployment, customization, and development of the Warehouse Management module Implementation, deployment, customization, and development of the Production Management module Implementation, deployment, customization, and development of the Procurement and Supply Management module Implementation, deployment, customization, and development of the Human Resource Management (HRM) module Implementation, deployment, customization, and development of the Financial and Accounting Management module Implementation, deployment, customization, and development of the Sales Management module Implementation, deployment, customization, and development of the Business Intelligence module Implementation, deployment, customization, and development of the Website and E-commerce module Advantages of Odoo from Nok Plays the Leading Role in Quality: Fully customized financial module compliant with the accounting standards of Iran Support for both Solar and Gregorian calendars simultaneously Integration A central, modern database without duplicate data entries Powerful reporting across the entire organization Modular structure No need to install all modules; modules can be installed as needed High speed User-friendly UI and simplicity of use High adaptability Provision of a framework Ability to combine the power and comprehensiveness of an ERP system with the simplicity and flexibility required by users in large, medium, and small organizations User-specific dashboards and reports A unified view of the entire system Simple training and usability Simple scalability Lower operational costs due to the elimination of delays Better customer communication Business analysis due to high-quality data availability Better control of data access through advanced user management and access controls Reduced complexity Increased customer satisfaction due to timely delivery, enhanced quality, and shortened delivery times Reduced costs due to better planning, tracking, and forecasting of requirements Comprehensive and real-time visibility into all organizational data and information Improved supply chain High and reliable security Fully web-based structure ERP Development Process at Nok Plays the Leading Role in Quality: The ERP development process at Nok Plays the Leading Role in Quality consists of a set of software engineering activities aimed at managing the lifecycle of a software module within the ERP system. ERP development processes have been established to organize, standardize, and document these activities within a specific framework, thereby improving the speed and quality of development. Although the lifecycle of a software module includes several stages such as definition, requirements extraction, analysis, design, implementation, testing, maintenance, and more, it can be broadly divided into three main sections: planning (feasibility, definition, clarification of requirements), execution (design, implementation, testing, documentation), and maintenance. The ERP development processes at Nok Plays the Leading Role in Quality provide specific methods, rules, and principles for each of these sections and their details.

Confronting the Emergence of Different Generations of Telecommunications Network Implementation Services Network implementation helps operators outsource all their network deployment services. Nok Plays the Leading Role in Quality offers multi-vendor implementation services that cover all deployment activities in the radio access network based on established processes. Nok enhances the speed of development and modernization of communication networks, providing a comprehensive solution for network construction, from design, implementation, and project management to cost and risk management. Available Services Implementation design Implementation management Site surveying Civil works Installation and deployment of multi-vendor equipment Site commissioning Assurance and quality Core Network Implementation (Network Deployment) Service Description This service includes low-level design (starting from high-level design), installation, and commissioning for the simultaneous operation of new Core nodes and the development of existing Core nodes. Nok has high expertise in Nokia and Huawei mobile network Core nodes, as well as IP Edge and Huawei Core nodes. Available Services Site assessment for design, power, validation of implementation program data, and transfer Preparation of partial design and finalization with the customer Identification of site modifications and installation of necessary equipment for the site Installation of nodes (new/development) Node execution Node integration Simultaneous operation of nodes Acceptance and delivery of nodes

Sustainable Development Requires Quality Design Radio Design Radio frequency design is the process of assigning frequencies, site locations, and parameters for a mobile communication system to provide adequate coverage and capacity for the required services. Radio frequency planning is a crucial component for effective and successful design, deployment, and development of mobile networks. Proper radio frequency design, followed by network optimization, is essential for achieving the best experience for end users. Key Features The radio frequency design service from Nok Plays the Leading Role in Quality consists of professional services that can be packaged to meet customer requirements. These services can range from a unique one-time service to comprehensive coverage, from design to implementation and optimization. Available Services Spectrum monitoring and interference inspection Nominal design for new sites and relocations Support for the site survey team Technical site study (TSS) and reporting Database creation Detailed design and validation of radio frequencies Drive testing and network benchmarking Initial network configuration and pre-optimization Support for site launch operations Transmission network design The increase in traffic volume has led to greater pressure on the quality and cost of services, creating the need for the implementation of an optimized transmission solution. This solution should be capable of meeting operators' performance, reliability, and future requirements in a cost-effective manner. Nok Plays the Leading Role in Quality is a specialist in backhaul design, with proven experience and expertise in designing, engineering, delivering, and implementing optimized solutions for specific backhaul application needs. Nok Plays the Leading Role in Quality provides comprehensive mobile backhaul solutions, extensive security, and overarching service management. It offers transmission solutions for all telecommunications and non-telecommunications customers who require data transmission as a critical need. Available Services Topology Analysis: Determining the best configuration for your network (star, ring, and daisy-chain) that meets your connectivity and reliability requirements. Capacity Design: Ensuring sufficient throughput in each segment of the network with scalability for growth and consolidation. LOS Feasibility Study: Evaluating the Line of Sight (LOS) feasibility for each link based on clearance criteria and antenna height capabilities. Band Selection: Determining frequency band options based on path length and reliability calculations, considering multipath effects and network outage probabilities.

Maintaining Sustainability and Preserving Achievements in Telecommunications Network Performance Management Network performance management services focus on monitoring network performance and service quality, helping to understand network behavior through the management, analysis, and presentation of performance data generated by the network. Nok Plays the Leading Role in Quality has developed specialized tools to support service execution independently of each customer's toolset. Available Services Definition and finalization of key performance indicator formulas, creation, measurement, and collection of raw data Development of automation tools for timely data collection and the generation of accurate reports Monitoring key performance indicators, assessing service performance trends, and comparing service performance results against the agreed thresholds of key performance indicators and service quality or service level agreements Creation of daily and weekly performance reports for all stakeholders CR Health Check assessment Q&A on all network activities, such as radio modernization, commissioning of new sites, and exchange sites Improvement of design and optimization by identifying overutilized and underutilized network resources Identification of needs and opportunities for better design to reduce capital and operational costs in the long term. Network Maintenance Network maintenance involves identifying network issues, analyzing problems, troubleshooting, communicating with specialists, and tracking issues through standard processes. The goal of Nok Plays the Leading Role in Quality’s managed services is to become a trusted long-term partner. We continue to work closely with our clients to improve network access and quality, ensuring optimal resource utilization and support for business needs. Available Services Continuous monitoring of all network elements Technical service center as a central point for addressing technical complaints Layer 2 support for providing technical services, performance management, configuration management, release management, capacity management, security management, and access management services Layer 1 maintenance/field operations for the daily deployment and management of site equipment and facilities Spare parts management (monitoring and supporting spare parts) Multi-vendor management (deploying and managing multi-vendor equipment and facilities)

Towards Information and Communication Technology (ICT) Today, the development of information technology has not only revitalized certain industries and transformed their business models but has also led to the emergence of new businesses and models that previously did not exist. Therefore, success in effectively managing the delivery of information technology services can lead to business success and play a significant role in its development. Information technology management can be utilized as a process-oriented concept. Various definitions have been provided in Information Technology Service Management (ITSM), which generally refers to all activities (considered in policies, processes, and procedures) that an organization undertakes to control, operate, deliver, and plan information technology services. The telecommunications industry has also been impacted by the development of information technology in recent years, facing numerous new challenges. Among these challenges are the increasing complexity of operational systems and the rising expectations of customers for high-quality services. Therefore, telecommunications operators require a process-oriented IT service management concept that focuses on customer orientation and the quality of IT services, enabling them to manage their networks and services effectively and comprehensively. Consequently, IT service management plays a crucial role in meeting business requirements and maintaining telecommunications systems. Utilizing IT service management will provide operators with essential benefits, including: Time savings through the simplification and automation of previously manual tasks. Reduction in costs Improvement in the quality of IT services Increased customer satisfaction Establishing alignment between business strategies and IT service strategies Finally, transparency and awareness of IT assets, services, and costs, all of which are primary concerns for telecommunications operators. All of these mentioned benefits help operators respond to the changing needs of the business and create necessary alignment between IT strategies and operations. The business requirements for providing IT services are illustrated in the figure below. These requirements lead to planning in various areas, including business strategies, service delivery planning, organizational planning, and technology planning. Based on this planning, requirements are defined that form the basis for proposing IT services. Subsequently, to better deliver these services, they are categorized into five groups, each of which includes supporting processes: Service Strategy: This includes processes for demand management and IT financial management. Design Strategy: This includes processes for information security management, service continuity management, and supplier management. Transition Strategy: This includes processes for configuration and change management in services and knowledge management. Operation Strategy: This includes processes for operations management and problem and incident management. Improvement Strategy: This includes processes for improvement and control at the service delivery level. Ultimately, the sum of these processes aims to meet the needs of the business and customers.

Benchmarking Nok Plays the Leading Role in Quality provides benchmarking services to deliver directly comparable information regarding competitive strengths and weaknesses among various mobile operators. The results of these activities, such as comparative coverage analysis or network speed analysis, are widely used in operator rankings. Drive Test testing is the only way for mobile network operators to collect accurate competitive data at the actual levels of technical performance and quality for themselves and their competitors. Available Services Using the best tools and measurement systems, we provide highly reliable services for both domestic and international markets.

Establishing a Suitable Foundation for the Accurate Execution of Projects Site Executive Management Site Executive Management (SAM) provides operational support such as contract management, payment management, obtaining access permits, and site monitoring throughout the site lifecycle. Available Services Negotiation of lease agreements Management of landlord relationships Control of operational costs and payments (rent, contract modifications, damage claims) Site and infrastructure sharing agreements with other telecommunications operators Site security management (electronic systems) and site monitoring (patrolling services)

The capabilities of the HSE unit at Nok Plays the Leading Role in Quality are as follows: Implementation of safety, health, and environmental management systems across all industries HSE training in the telecommunications sector (installation and maintenance projects) Conducting radiation surveys across all bands and frequencies in mobile communications and magnetic fields Achievements Over 1,680 days without a fatal or disabling incident (equivalent to more than 16.5 million man-hours) Control and inspection of HSE operations for Phase 7, 7+, and other operational projects Radiation surveys (site plans and complaints) with official referrals from Hamrah-e Aval Conducting over 26,136 man-hours (cumulative) of HSE training Comprehensive training attended by 2,111 participants from project stakeholders (including contractors) Conducting periodic health examinations for personnel Providing medical and health services within the company