Privacy Policy

On the SharMarket website, we value your privacy and are committed to protecting your personal information. This privacy policy explains what information we collect, how we use it, and your rights regarding your information. By reading this policy, you will become familiar with how we collect and use your information.

1- What information do we collect?

Personal information: This includes your name, email address, phone number, home address, and any other identifying information you provide when registering or creating an account. This information helps us verify your identity and provide personalized services.
Financial information: If you pay for a subscription, we may collect information related to payment methods (such as credit card numbers or bank account details, etc.). This information is not stored directly in our systems and is managed by payment service providers.
Activity information: This includes information about how you use the website, pages visited, time spent on those pages, and clicks or other interactions. This helps us analyze your interaction with the website and make necessary improvements.
Information through cookies: We use cookies and similar technologies to collect information about your use of the website and to enhance your user experience. Cookies are small files stored on your device that help us identify your preferences and personalize your user experience.
Information through contact forms: If you use our contact forms or surveys, the information you provide will also be collected. This helps us receive your feedback and suggestions to improve our services.

2- How we use the information

Providing services: To create and manage your user account and provide services related to your businesses and subscriptions. This includes setting up dedicated pages for businesses, offering representation, and communicating with domestic and international companies for exports and sales.
Improving services: To analyze how the website is used and enhance the user experience. The collected information helps us identify and resolve existing issues and add new features. We may also use this information to test and optimize our services.
Communicating with you: To send you information regarding your account, new services, special offers, and news related to the website. We may also ask you to provide feedback on our services, which helps us improve our offerings.
Security protection: To identify and prevent fraud and other unauthorized activities. We use your information to protect your account and prevent unauthorized access. Additionally, we may use the collected information to monitor user behavior and detect suspicious patterns.
Research and analysis: We may use the collected information for market research and internal analysis. This helps us better understand the needs and preferences of our users and improve our services accordingly.

3- Sharing Information

We do not sell your information to any third party. However, we may share your information with the following companies:

Business partners: To provide services to you, such as payment processing and customer service. These companies are required to protect your information and cannot use it for any other purposes. We may also share your information with our business partners to improve our services.
Legal authorities: When legally requested or to protect our rights and the safety of others. This includes responding to subpoenas, court orders, or other government requests. We may provide your information to relevant authorities if we believe it is necessary to comply with laws and regulations.
Research institutions: In certain cases, we may share non-personal, aggregated information with research institutions to help advance industry and scientific research. The information we provide to these institutions is aggregated in a way that does not reveal your identity.

4- Information Security

We have implemented appropriate security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include the use of encryption technologies, firewalls, and security protocols. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the complete security of your information. Therefore, we advise users to take their own steps to protect their personal information, such as choosing a strong password and regularly changing it.

5- Your Rights

You have the right to:

Rectify information: If your information is incorrect, you have the right to request its correction. You can update incorrect information at any time. We will respond to your request as soon as possible and may ask for additional information if necessary.
Delete information: You can request the deletion of your personal information unless it is required for legal purposes. We will inform you whether your information can be deleted and under what circumstances it may need to be retained for legal obligations.
Object to data processing: If you believe that your personal information has been processed unlawfully, you have the right to object to this processing. You may request that we stop processing your data, and we are obligated to review your request.
Transfer data: You have the right to receive your personal information that you have provided to us in a structured, commonly used, and machine-readable format. You can use this right to transfer your data to another service provider.

6- Cookies and Similar Technologies

We use cookies and similar technologies to collect information. Cookies are small files that are stored in your browser and collect information about your behavior on websites. We use cookies for the following purposes:

Identifying you: We use cookies to identify you and maintain your login to your account.
Personalizing user experience: By using cookies, we can personalize your experience on the website and provide you with more relevant content.
Analyzing and improving services: We use the information collected from cookies to analyze user behavior and improve our services. This information helps us identify the strengths and weaknesses of the website.

You can change your browser settings to prevent cookies from being stored or to alert you when cookies are being used. However, please note that some website features may not function properly if you disable cookies. For more information on managing cookies, refer to your browser settings.

7- Changes to the Privacy Policy

We reserve the right to update this policy whenever we deem necessary. You will be notified of any changes, and the new version will be published on our website. By continuing to use the website after the policy update, you agree to the changes. We recommend that you regularly check this page to stay informed about any changes.

8- Links to Other Websites

Our website may contain links to other websites. We are not responsible for the privacy policies of these websites, and we advise you to review their privacy policies. This privacy policy only applies to sharmarket.co and does not extend to other websites. We cannot guarantee that your information will be properly protected on those websites.

9- Contact Us

If you have any questions regarding the privacy policy, please contact us:

Email: info@sharmarket.co

We are committed to addressing your questions and concerns and strive to provide you with the best service possible.

Last updated: Sunday 20 . 10 . 2024